We want every interaction with Roof Repair Tacoma to be helpful and respectful. If something went wrong, we want to hear about it.
Email [email protected] with a description of what happened, the date, and how we can reach you. We aim to acknowledge complaints within 2 business days and respond in full within 10 business days.
Concerns about work performed at your property should also be raised with the contractor that performed it. In Washington State, complaints about registered contractors can additionally be directed to the Washington State Department of Labor & Industries (L&I), which oversees contractor registration.
Every complaint is reviewed, and we use what we learn to improve how we help property owners across Tacoma.